TextAnywhere Support

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Services

1. SMS

There are three tiers of SMS packages that can be purchased:

  • SMS GOLD PLUS (high quality): top quality messages with free receipt notification (guaranteed delivery) and customisable sender (eg: “+44 7777777777” or “Company Name”)
  • SMS GOLD (high quality): maximum quality messages with free receipt notification (guaranteed delivery) and fixed sender set by operators (eg ” SMS “)
  • SMS SILVER (best effort): messages sent through foreign gateways without guarantee of delivery and with a fixed sender set by the operators (not recommended for professional use).

SMS packages can be purchased by bank transfer or credit card and are valid for 24 months from the date of purchase. By purchasing a package you will be entitled to send all types of SMS available, but in different quantities and proportional to the value of each type. You can send a mix of types, for example 400 SMS Gold + 200 SMS Silver.

2. SMS Abroad

It is also possible to send SMS to foreign countries. We send messages to over 200 countries around the world. The cost of an SMS sent to mobile phones in foreign countries, is equal to that of an SMS Gold Plus.

The SMS sent to numbers instead of mobile phones temporarily abroad (international roaming) are counted as SMS normal sent to the UK, therefore based on the type chosen (Silver, Gold or Gold Plus).